Customer's point of view
Let's take the example of Marc, an average customer who comes to see you from time to time.
1. He spends at your store
As usual, Marc makes a purchase at your store !
Cart value : $27.95
You tell him that you've just installed a Fidellio digital loyalty program that makes it easy for him to earn rewards.
Marc is thrilled !
2. He installs your card in his phone
To add your loyalty card, Marc uses the NFC plate on your counter.
He scans it with his phone, downloads the Fidellio app (available on apple and google store) and adds your loyalty card using the code on your plate.
Marc now has your card with him all the time !
3. You add his ✦points
Using your phone (no app required on your end. An internet connection to your Merchant access is all you need), you scan Marc's card and add his points for his purchase.
$27.95 cart ➔ You add 28✦points
That's all, the operation takes 2 clicks.
4. He's hooked on your store !
Marc can now see how many ✦points he has left before the next reward.
He can also complete missions like subscribing to your social networks or leaving a google review to earn ✦points (the choice is yours).
It's only a matter of time, or notification (sendable at any time) before he comes back to you !
Your point of view
Still using Marc's example, let's see how things are going on your side of the counter.
1. You ask Marc for his card
Marc has just spent $27.95 with you, so you ask him for his Fidellio card.
He takes out his phone and displays his customer QR code.
2. You scan the card
Use your phone or tablet to scan the QR code
OR
Enter the code manually from your computer.
A window opens to add your points✦
That's it !
3. You study his habits
You can observe Marc's habits, see his transactions, frequency of visits, etc...
And follow smart recommendations to increase his annual spending.
How to get started?
Easy, Fast and with No Cost !
Multicolumn
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1. Register in 2min ⏱️
And set up your program
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2. Try 30 days Free ✅
No card required
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3. Make your sales explode 📈
Discover the power of Fidellio
How much does it cost?
NOTHING : it pays
To get started, try 100% free for 30 days (no card required).
Then subscribe for as little as $29/month, and if you don't make your subscription profitable, we'll give you your money back *Payback Guarantee*
Join over 2000 businesses that are boosting their sales
